XEP-0181: Jingle DTMF

This specification defines an XML format for encapsulating Dual Tone Multi-Frequency (DTMF) data in informational messages sent within the context of Jingle audio sessions, e.g. to be used in the context of Interactive Voice Response (IVR) systems.


NOTICE: This document is currently within Last Call or under consideration by the XMPP Council for advancement to the next stage in the XSF standards process.


Document Information

Series: XEP
Number: 0181
Publisher: XMPP Standards Foundation
Status: Proposed
Type: Standards Track
Version: 0.8
Last Updated: 2008-03-20
Approving Body: XMPP Council
Dependencies: XMPP Core, XEP-0166
Supersedes: None
Superseded By: None
Short Name: TO BE ASSIGNED
Wiki Page: <http://wiki.jabber.org/index.php/Jingle DTMF (XEP-0181)>


Author Information

Peter Saint-Andre

JabberID: stpeter@jabber.org
URI: https://stpeter.im/

Sean Egan

Email: seanegan@google.com
JabberID: seanegan@google.com


Legal Notices

Copyright

This XMPP Extension Protocol is copyright (c) 1999 - 2008 by the XMPP Standards Foundation (XSF).

Permissions

Permission is hereby granted, free of charge, to any person obtaining a copy of this specification (the "Specification"), to make use of the Specification without restriction, including without limitation the rights to implement the Specification in a software program, deploy the Specification in a network service, and copy, modify, merge, publish, translate, distribute, sublicense, or sell copies of the Specification, and to permit persons to whom the Specification is furnished to do so, subject to the condition that the foregoing copyright notice and this permission notice shall be included in all copies or substantial portions of the Specification. Unless separate permission is granted, modified works that are redistributed shall not contain misleading information regarding the authors, title, number, or publisher of the Specification, and shall not claim endorsement of the modified works by the authors, any organization or project to which the authors belong, or the XMPP Standards Foundation.

Disclaimer of Warranty

## NOTE WELL: This Specification is provided on an "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, express or implied, including, without limitation, any warranties or conditions of TITLE, NON-INFRINGEMENT, MERCHANTABILITY, or FITNESS FOR A PARTICULAR PURPOSE. In no event shall the XMPP Standards Foundation or the authors of this Specification be liable for any claim, damages, or other liability, whether in an action of contract, tort, or otherwise, arising from, out of, or in connection with the Specification or the implementation, deployment, or other use of the Specification. ##

Limitation of Liability

In no event and under no legal theory, whether in tort (including negligence), contract, or otherwise, unless required by applicable law (such as deliberate and grossly negligent acts) or agreed to in writing, shall the XMPP Standards Foundation or any author of this Specification be liable for damages, including any direct, indirect, special, incidental, or consequential damages of any character arising out of the use or inability to use the Specification (including but not limited to damages for loss of goodwill, work stoppage, computer failure or malfunction, or any and all other commercial damages or losses), even if the XMPP Standards Foundation or such author has been advised of the possibility of such damages.

IPR Conformance

This XMPP Extension Protocol has been contributed in full conformance with the XSF's Intellectual Property Rights Policy (a copy of which may be found at <http://www.xmpp.org/extensions/ipr-policy.shtml> or obtained by writing to XSF, P.O. Box 1641, Denver, CO 80201 USA).

Discussion Venue

The preferred venue for discussion of this document is the Standards discussion list: <http://mail.jabber.org/mailman/listinfo/standards>.

Errata may be sent to <editor@xmpp.org>.

Relation to XMPP

The Extensible Messaging and Presence Protocol (XMPP) is defined in the XMPP Core (RFC 3920) and XMPP IM (RFC 3921) specifications contributed by the XMPP Standards Foundation to the Internet Standards Process, which is managed by the Internet Engineering Task Force in accordance with RFC 2026. Any protocol defined in this document has been developed outside the Internet Standards Process and is to be understood as an extension to XMPP rather than as an evolution, development, or modification of XMPP itself.

Conformance Terms

The following keywords as used in this document are to be interpreted as described in RFC 2119: "MUST", "SHALL", "REQUIRED"; "MUST NOT", "SHALL NOT"; "SHOULD", "RECOMMENDED"; "SHOULD NOT", "NOT RECOMMENDED"; "MAY", "OPTIONAL".


Table of Contents


1. Introduction
2. Tone Format
3. Negotiating the DTMF Method
4. Determining Support
5. Security Considerations
6. IANA Considerations
7. XMPP Registrar Considerations
    7.1. Protocol Namespaces
    7.2. Service Discovery Features
8. XML Schema
    8.1. DTMF
    8.2. DTMF Errors
9. Acknowledgements
Notes
Revision History


1. Introduction

Traditional telephony systems use Dual Tone Multi-Frequency (DTMF) for dialing and to issue commands such as those used in Interactive Voice Response (IVR) applications. Internet telephony systems also use DTMF tones for interoperability with the public switched telephone network (PSTN).

XMPP clients that use Jingle [1] for voice chat (see Jingle Audio via RTP [2]) MUST support the protocol described in this document to exchange DTMF information, although they MAY also support other methods of communicating DTMF information.

2. Tone Format

The format for the XML DTMF representation is as follows (see Protocol Namespaces regarding issuance of one or more permanent namespaces):

Example 1. Basic DTMF Format

<dtmf xmlns='urn:xmpp:tmp:jingle:dtmf'
      action='[button-down|button-up]'
      code='integer'/>
  

The <dtmf/> element SHOULD possess an 'action' attribute, the value of which MUST be either "button-up" or "button-down" (specifying whether the button is being depressed or released). This enables DTMF tones to be reconstructed in real time. If the 'action' attribute is not included, the recipient MUST assume that the action is a "button-down" event and act as if a "button-up" event occurs after a reasonable timeout (100 milliseconds is RECOMMENDED) or when another DMTF event is received.

Unless the 'action' attribute has a value of "button-up", the <dmtf/> element MUST possess a 'code' attribute that specifies the tone to be generated. The value of the 'code' attribute SHOULD be one the following characters: 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, #, and * -- however, the characters A, B, C, and D MAY be sent as well. [3]

The <dtmf> element SHOULD be sent as the payload of a Jingle session-info message as illustrated in the following example (see Protocol Namespaces regarding issuance of one or more permanent namespaces).

Example 2. Entity Sends DTMF Message

<iq from='juliet@capulet.com/balcony'
    id='dtmf1'
    to='ivr.shakespeare.lit'
    type='set'>
  <jingle xmlns='urn:xmpp:tmp:jingle'
          action='session-info'
          initiator='juliet@capulet.com/balcony'
          sid='a73sjjvkla37jfea'>
    <dtmf xmlns='urn:xmpp:tmp:jingle:dtmf'
          action='button-down'
          code='7'/>
  </jingle>
</iq>
  

The receiving entity MUST send an IQ result if it can process the DTMF:

Example 3. Receiving Entity Acknowledges DTMF Message

<iq from='ivr.shakespeare.lit'
    id='dtmf1'
    to='juliet@capulet.com/balcony'
    type='result'/>
  

If the receiving entity does not understand or cannot process the payload, it MUST return a <feature-not-implemented/> stanza error, which SHOULD include a Jingle-specific error condition of <unsupported-info/>.

Example 4. Receiving Does Not Understand DTMF Info Message

<iq from='ivr.shakespeare.lit'
    id='dtmf1'
    to='juliet@capulet.com/balcony'
    type='error'>
  <error type='cancel'>
    <feature-not-implemented xmlns='urn:ietf:params:xml:ns:xmpp-stanzas'/>
    <unsupported-info xmlns='urn:xmpp:tmp:jingle:errors'/>
  </error>
</iq>
  

3. Negotiating the DTMF Method

This specification defines two DTMF methods: sending DTMF natively over the XMPP channel and sending DTMF events or tones over the RTP media channel using RFC 4733 [4]. In particular, some applications may want to stream Jingle voice RTP directly to a non-XMPP entity, such as a SIP phone (see RFC 3261 [5]), in which case the DTMF needs to be sent in the media channel.

To request that the voice session will switch to use of the RFC 4733 format for communicating DTMF, a client sends a <dtmf-method/> element, qualified by the 'urn:xmpp:tmp:jingle:dtmf' namespace as the payload of a Jingle session-info message.

The dtmf-method element MUST contain the 'method' attribute, the value of which SHOULD be either 'rtp' or 'xmpp'.

When specifying use of RFC 4733, the <dtmf-method/> element MUST include a <payload-type/> element whose 'name' attribute has a value of either "telephone-event" or "tone", which correspond to the "audio/telephone-event" and "audio/tone" media types described in RFC 4733.

Example 5. Client Requests Use of RFC 4733

<iq from='juliet@capulet.com/balcony'
    id='dtmf2'
    to='ivr.shakespeare.lit'
    type='set'>
  <jingle xmlns='urn:xmpp:tmp:jingle'
          action='session-info'
          initiator='juliet@capulet.com/balcony'
          sid='a73sjjvkla37jfea'>
    <dtmf-method xmlns='urn:xmpp:tmp:jingle:dtmf' method='rtp'>
      <payload-type clockrate='8000' id='100' name='telephone-event'/>
    </dtmf-method>
  </jingle>
</iq>
  

If the recipient supports the requested DTMF method and payload-type and it wishes to use that method, it MUST send an empty IQ result:

Example 6. Recipient Acknowledges Request

<iq from='ivr.shakespeare.lit'
    to='juliet@capulet.com/balcony'
    id='dtmf2'
    type='result'/>
  

If the recipient does not support the requested DTMF method (and, if included, payload-type), it MUST return a <feature-not-implemented/> stanza error, which SHOULD include a DTMF-specific error condition of <unsupported-dtmf-method/>:

Example 7. Recipient Refuses Request

<iq from='ivr.shakespeare.lit'
    to='juliet@capulet.com/balcony'
    id='dtmf2'
    type='error'>
  <error type='cancel'>
    <feature-not-implemented xmlns='urn:ietf:params:xml:ns:xmpp-stanzas'/>
    <unsupported-dtmf-method xmlns='urn:xmpp:tmp:jingle:dtmf:errors'/>
  </error>
</iq>
  

Either client can request a switch back to the native XMPP method if desired.

Example 8. Client Requests Use of XMPP Signalling

<iq from='juliet@capulet.com/balcony'
    id='dtmf3'
    to='ivr.shakespeare.lit'
    type='set'>
  <jingle xmlns='urn:xmpp:tmp:jingle'
          action='session-info'
          initiator='juliet@capulet.com/balcony'
          sid='a73sjjvkla37jfea'>
    <dtmf-method xmlns='urn:xmpp:tmp:jingle:dtmf' method='xmpp'/>
  </jingle>
</iq>
  

Since the XMPP method is mandatory-to-implement, the recipient sends an empty IQ result to acknowledge the switch:

Example 9. Recipient Acknowledges Request

<iq from='ivr.shakespeare.lit'
    to='juliet@capulet.com/balcony'
    id='dtmf3'
    type='result'/>
  

4. Determining Support

If an entity supports Jingle DTMF (which natively includes sending of DTMF in the XMPP signalling channel), it MUST return a Service Discovery [6] feature of "urn:xmpp:tmp:jingle:dtmf" in response to service discovery information requests.

If an entity also supports sending of DTMF in the content channel, it MUST also return a service discovery feature of "urn:xmpp:jingle:dtmf:rtp" in response to service discovery information requests.

Naturally, support MAY also be determined via the dynamic, presence-based profile of Service Discovery defined in Entity Capabilities [7].

5. Security Considerations

This document introduces no known security vulnerabilities.

6. IANA Considerations

This document requires no interaction with the Internet Assigned Numbers Authority (IANA) [8].

7. XMPP Registrar Considerations

7.1 Protocol Namespaces

Until this specification advances to a status of Draft, its associated namespaces shall be:

Upon advancement of this specification, the XMPP Registrar [9] shall issue permanent namespaces in accordance with the process defined in Section 4 of XMPP Registrar Function [10].

The following namespaces are requested, and are thought to be unique per the XMPP Registrar's requirements:

7.2 Service Discovery Features

The XMPP Registrar shall include "urn:xmpp:jingle:dtmf:rtp" in its registry of service discovery features (see <http://www.xmpp.org/registrar/disco-features.html>).

8. XML Schema

8.1 DTMF

<?xml version='1.0' encoding='UTF-8'?>

<xs:schema
    xmlns:xs='http://www.w3.org/2001/XMLSchema'
    targetNamespace='urn:xmpp:tmp:jingle:dtmf'
    xmlns='urn:xmpp:tmp:jingle:dtmf'
    elementFormDefault='qualified'>

  <xs:element name='dtmf'>
    <xs:complexType>
      <xs:simpleContent>
        <xs:extension base='empty'>
          <xs:attribute name='action' use='optional' default='button-down'>
            <xs:simpleType>
              <xs:restriction base='xs:NCName'>
                <xs:enumeration value='button-down'/>
                <xs:enumeration value='button-up'/>
              </xs:restriction>
            </xs:simpleType>
          </xs:attribute>
          <xs:attribute name='code' type='DTMFString' use='required'/>
        </xs:extension>
      </xs:simpleContent>
    </xs:complexType>
  </xs:element>

  <xs:element name='dtmf-method'>
    <xs:complexType>
      <xs:sequence>
        <xs:element ref='payload-type' minOccurs='0' maxOccurs='1'/>
      </xs:sequence>
      <xs:attribute name='method' use='required' default='xmpp'>
        <xs:simpleType>
          <xs:restriction base='xs:NCName'>
            <xs:enumeration value='rtp'/>
            <xs:enumeration value='xmpp'/>
          </xs:restriction>
        </xs:simpleType>
      </xs:attribute>
    </xs:complexType>
  </xs:element>

  <xs:element name='payload-type'>
    <xs:complexType>
      <xs:simpleContent>
        <xs:extension base='empty'>
          <xs:attribute name='clockrate' type='xs:short' use='optional'/>
          <xs:attribute name='id' type='xs:unsignedByte' use='required'/>
        </xs:extension>
      </xs:simpleContent>
    </xs:complexType>
  </xs:element>

  <xs:simpleType name="DTMFString">
    <xs:restriction base="xs:string">
      <xs:pattern value="(#|\*|0|1|2|3|4|5|6|7|8|9|A|B|C|D)*" />
    </xs:restriction>
  </xs:simpleType>

  <xs:simpleType name='empty'>
    <xs:restriction base='xs:string'>
      <xs:enumeration value=''/>
    </xs:restriction>
  </xs:simpleType>

</xs:schema>
    

8.2 DTMF Errors

<?xml version='1.0' encoding='UTF-8'?>

<xs:schema
    xmlns:xs='http://www.w3.org/2001/XMLSchema'
    targetNamespace='urn:xmpp:tmp:jingle:dtmf:errors'
    xmlns='urn:xmpp:tmp:jingle:dtmf:errors'
    elementFormDefault='qualified'>

  <xs:element name='unsupported-dtmf-method' type='empty'/>

  <xs:simpleType name='empty'>
    <xs:restriction base='xs:string'>
      <xs:enumeration value=''/>
    </xs:restriction>
  </xs:simpleType>

</xs:schema>
    

9. Acknowledgements

Thanks to Paul Witty for his feedback.


Notes

1. XEP-0166: Jingle <http://www.xmpp.org/extensions/xep-0166.html>.

2. XEP-0167: Jingle Audio via RTP <http://www.xmpp.org/extensions/xep-0167.html>.

3. Although A, B, C, and D were originally defined as part of DTMF, they were never deployed to telephony consumers and were used only for control purposes at private branch exchanges (PBXs) and central office operator stations; however, they are used in certain non-telephony applications of DTMF, such as ham radio.

4. RFC 4733: RTP Payload for DTMF Digits, Telephony Tones, and Telephony Signals <http://tools.ietf.org/html/rfc4733>.

5. RFC 3261: Session Initiation Protocol (SIP) <http://tools.ietf.org/html/rfc3261>.

6. XEP-0030: Service Discovery <http://www.xmpp.org/extensions/xep-0030.html>.

7. XEP-0115: Entity Capabilities <http://www.xmpp.org/extensions/xep-0115.html>.

8. The Internet Assigned Numbers Authority (IANA) is the central coordinator for the assignment of unique parameter values for Internet protocols, such as port numbers and URI schemes. For further information, see <http://www.iana.org/>.

9. The XMPP Registrar maintains a list of reserved protocol namespaces as well as registries of parameters used in the context of XMPP extension protocols approved by the XMPP Standards Foundation. For further information, see <http://www.xmpp.org/registrar/>.

10. XEP-0053: XMPP Registrar Function <http://www.xmpp.org/extensions/xep-0053.html>.


Revision History

Version 0.8 (2008-03-20)

Clarified negotiation flow; added payload-types per RFC 4733.

(psa)

Version 0.7 (2007-11-27)

Editorial review and consistency check; corrected the schema.

(psa)

Version 0.6 (2007-06-20)

Corrected several errors and updated to reflect changes to core Jingle spec.

(psa)

Version 0.5 (2006-12-21)

Defined schema for error namespace; modified spec to use provisional namespace before advancement to Draft (per XEP-0053).

(psa)

Version 0.4 (2006-10-31)

Specified error handling and service discovery.

(se/psa)

Version 0.3 (2006-07-12)

Updated syntax to use action and code attributes rather than tone element in order to provide real-time interaction; specified how to negotiate use of the RFC 4733 format via content-info messages.

(se/psa)

Version 0.2 (2006-06-29)

Allowed characters A, B, C, and D; updated schema.

(psa)

Version 0.1 (2006-03-23)

Initial version.

(psa)

Version 0.0.1 (2006-03-21)

First draft. (psa)

END